Shipping Policy

• The saree will be dispatched within 48 hours of purchase/order confirmation.
• The saree will ideally be delivered within 3-10 business days post dispatch. (In the rare case of any further delay, our team will help you in the best possible way.)
• Tracking ID will be shared once the saree is dispatched.
• Kindly cross-check the contact and address details shared, as any changes will be entertained only pre-dispatch of the saree.

Return/Exchange Policy

• Defective or damaged items: Kindly take a video before opening the parcel/order and check for damages. If you did receive a defective or damaged item, please contact our customer support team and provide them with the order details & the package opening video within 3 days of receiving your order. We will arrange for a return and provide a refund or replacement, as per your preference.
• Non-defective and non-damaged: The sarees can be returned or exchanged only once per order in case of no damages or defects. The return should be confirmed within 3 days of delivery.
• Cost and responsibility of return: The responsibility and ownership of returning the saree is completely on the customer (including the cost).
• Inspection of saree upon receiving the returned saree: Once the returned saree reaches us, we will inspect the saree (the original fold of the saree should be maintained without damages, etc.). Only once the management approves the exchange/refund (deducting initial delivery charge) will take place, or else the same saree will be sent back to the customer.

Cancellation Policy

• Defective or damaged product: Cancellations are only accepted in the event of the customer receiving a defective or damaged product. Kindly take a video before opening the parcel/order and check for damages. If you did receive a defective or damaged item, this should be shared within 3 days of receiving the order.